hhh98 Privacy Policy

01 Who We Are

hhh98 ("the Platform", "we", "us", "our") operates the online gaming and sports betting platform accessible at hhh98.app. For the purposes of this Privacy Policy, hhh98 is the data controller — meaning we are responsible for deciding how your personal information is collected and used.

Our platform is designed specifically for Pakistani players and processes all financial transactions in PKR using locally familiar payment methods including JazzCash, Easypaisa and Raast. This Privacy Policy applies to all users of hhh98.app, regardless of whether they access the platform via the website, the Android app or the iOS web app.

If you have questions about this policy or how we handle your data, please contact our support team through the live chat on hhh98.app or at the email address listed at the end of this document.

02 Information We Collect

The information we collect falls into a few clear categories depending on how you interact with hhh98:

We collect only the information we need to operate the platform, process your PKR transactions, verify your identity and comply with our obligations. We do not collect unnecessary data.

03 How We Use Your Information

The information we hold about you is used for the following purposes:

• Account management: To create, maintain and secure your hhh98 account.
• Transaction processing: To process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and card payments.
• Identity verification: To confirm your age (18+) and identity when required, and to prevent fraudulent or duplicate accounts.
• Platform delivery: To let you play games, place bets on cricket, PSL, T20, football and esports markets, access your wallet and use all other hhh98 features.
• Customer support: To respond to your queries, resolve disputes and assist with account issues.
• Responsible gaming: To monitor activity patterns that may indicate problematic gaming behaviour and to apply any self-exclusion or limit settings you have chosen.
• Fraud and security: To detect and prevent fraudulent activity, money laundering, unauthorised account access and other security threats.
• Marketing (if opted in): To send you information about relevant promotions, bonuses and platform updates. This only happens if you have given us permission.
• Platform improvement: To understand how users navigate hhh98, identify technical issues and improve the overall experience.

We do not use your data to make fully automated decisions about you that have significant legal or financial effects without a human review process being available.

04 Legal Basis for Processing

We process your personal data on the following grounds:

• Contract performance: Processing your account, transactions and platform access is necessary to fulfil our service to you under the hhh98 Terms and Conditions.
• Legitimate interests: Fraud prevention, security monitoring and improving the platform are legitimate interests that do not override your privacy rights.
• Legal obligation: Identity verification, transaction record-keeping and fraud reporting may be required by applicable law or our platform's anti-money-laundering obligations.
• Consent: Marketing communications and non-essential cookies are processed only on the basis of your consent, which you can withdraw at any time.

05 Who We Share Your Information With

hhh98 does not sell your personal data. We share it only with the limited categories of parties listed below, and only where necessary:

• Payment processors: JazzCash, Easypaisa, Raast, bank networks and card processors receive the financial data required to complete your PKR deposits and withdrawals.
• Identity verification providers: When account verification is required, a specialist third-party provider may process your ID documents to confirm your identity and age.
• Game content providers: Slot and game providers may receive anonymised technical data (device type, session token) to deliver their game content. They do not receive your personal or financial details.
• Security and fraud prevention services: We use specialist services to detect fraudulent account activity. These services process technical and behavioural data under strict data processing agreements.
• Legal and regulatory bodies: Where we are legally required to disclose information — for example in response to a valid legal request or to report suspected financial crime — we will comply with that obligation.

All third parties who process data on our behalf are required to maintain appropriate security standards and to use your data only for the specified purpose.

06 Payment Data & PKR Transactions

Because hhh98 processes real PKR deposits and withdrawals, we handle financial data with particular care. Here is how that works in practice:

• When you deposit using JazzCash or Easypaisa, your mobile number and the transaction reference are recorded. We do not receive your JazzCash or Easypaisa PIN at any point.
• When you use a bank transfer or Raast, we receive your account number or IBAN and the transaction details. This is used to reconcile your deposit and to process future withdrawals to the same account.
• Card details such as card numbers and CVV codes are not stored on hhh98 servers. They are handled directly by our payment processing partner, which maintains its own security standards.
• All PKR transaction history associated with your account is kept as part of your account record for account management, dispute resolution and fraud prevention purposes.

07 Cookies & Tracking

hhh98 uses cookies and similar technologies to make the platform work correctly and to understand how it is used. Here is a breakdown of the cookies we use:

• Essential cookies: Required for you to stay logged in, for your session to be maintained securely, and for the platform to function. These cannot be disabled without breaking the service.
• Analytics cookies: We use anonymised analytics data to understand which pages and features are used most, where errors occur and how the mobile app performs on different devices. This data does not identify you personally.
• Preference cookies: These remember your settings, such as language or display preferences, so you do not need to set them again each visit.

We do not use third-party advertising tracking cookies. We do not share cookie data with external advertising networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform.

08 How Long We Keep Your Data

We retain personal data for as long as your account is active and for a reasonable period afterwards to handle any outstanding matters. The following general retention principles apply:

• Account data: Kept for the duration of your account plus a defined period after closure, to handle any disputes, outstanding balances or legal obligations.
• Transaction records: PKR transaction history is retained for an extended period in line with standard financial record-keeping requirements.
• Identity verification documents: Retained for the period required to fulfil verification obligations and for a defined period afterwards.
• Support communications: Chat transcripts and email records are kept for a limited period for quality assurance and dispute resolution.
• Technical and analytics data: Anonymised analytics data is retained as long as it remains useful for platform improvement purposes.

When data is no longer needed and the retention period has passed, it is deleted securely or anonymised so it can no longer be linked back to you.

09 How We Protect Your Data

hhh98 takes security seriously. The measures we apply to protect your personal information include:

• Encryption of data in transit using HTTPS/TLS for all connections to hhh98.app and the hhh98 app.
• Encrypted storage for sensitive account data at rest.
• Password hashing — we never store your password in readable form.
• Access controls ensuring that only authorised staff can access personal account data, and only when needed for their job function.
• Regular security reviews of our systems and infrastructure.
• Fraud detection systems that monitor for unusual account activity patterns.

No online system can guarantee absolute security. If you have reason to believe your account has been compromised, contact hhh98 support immediately. You can also help protect yourself by using a strong unique password and keeping your device secure.

10 Your Rights Over Your Data

You have meaningful rights over your personal information. Here is what you can ask us to do:

To exercise any of these rights, contact hhh98 support through in-platform live chat or via the support email. We will respond to all data rights requests within a reasonable timeframe.

11 Children and Under-18s

hhh98 is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. During registration, users are required to confirm their age and may be asked to provide proof of age through our identity verification process.

If we discover that a person under 18 has created an account or provided us with personal information, we will close the account immediately, return any deposited funds and delete the associated personal data from our records.

If you are a parent or guardian and believe a minor has registered with hhh98, please contact our support team immediately so we can investigate and take action.

12 Changes to This Privacy Policy

hhh98 may update this Privacy Policy from time to time. When we make significant changes, we will notify active users through in-platform notifications or by email to the address registered on your account. The "Last Updated" date at the top of this page reflects when the most recent revision was made.

We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of hhh98.app after an update to this policy means you accept the revised version.

If you have concerns about any changes to this policy, you are welcome to contact our support team for clarification before continuing to use the platform.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how hhh98 has handled your personal information, please get in touch with our support team. We are available 24/7.

For more information about how hhh98 approaches responsible gaming — including how we use your activity data to support self-exclusion and limit settings — please visit our Responsible Gaming page.